Unit code: HIT1403
|Credit points||12.5 Credit Points|
|Duration||1 Semester or equivalent|
|Contact hours||36 Hours|
Related course(s)A unit of study in the Bachelor of Business Information Systems, and Bachelor of Information Technology.
Aims and objectives
Students who complete this unit of study should be able to:
- Demonstrate skills in the installation, configuration, and operation of the personal computing and basic networking technologies.
- Demonstrate skills in the interaction of information technology hardware and software components.
- Demonstrate the technology of the Internet and World Wide Web.
- Demonstrate programming for the World Wide Web and associated technologies.
- Apply and demonstrate the demands in providing information technologies support to an organisation with a particular focus on the operation of organisation's computer helpdesk.
- Demonstrate skills in liaising with end users, providing customer service.
This course will cover:
- Introduction to Personal Computer Technology.
- Personal Computer hardware basics.
- Selection, installation and upgrading of operating systems and system applications for Personal Computers.
- Usage, installation and implementation of basic computer networks.
- Implementation approaches to database technologies.
- Introduction to basic programming techniques for the Web.
- Introduction to HTML, DHTML and XML.
- Introduction to Web development tools, server side protocols and languages.
- Management of an organisations help desk function.
- Development and operation of the personal computer Standard Operating Environment for an organisation.
- Approaches to Personal Computer rollout within an organisation.
- Customer management and interpersonal skills, task and job management.
ReferencesEvans, A et al., Technology In Action - Introductory, 2nd edn, Prentice-Hall, 2005.
Discovering Computers , 2007 or 2008, Shelly, Cashman et al., Thomson Course Technology
Principles of Information Systems: Stair, Moisiadis et al, Thomson Course Technology, 2008
Computing Concepts: Haag, Cummings, Rea; McGraw-Hill; 2004
New Inside the PC: Norton & Clark, SAMS, 2002
Networking Basics: Ciccarelli et al., Wiley 2008
Teach Yourself TCP/IP: Casad & Willsey, SAMS, 1998
MCSA/MCSE Windows XP Professional Study Guide: Donald & Chellis; Sybex, 2005
Any guide on HTML and CSS