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Develop and maintain the general and regional knowledge required by guides

Unit code: SITTGDE007A

CampusLilydale, Prahran

Content

This unit describes the performance outcomes, skills and knowledge required to research information on Australia for presentation to customers. It requires broad general knowledge of Australia and a breadth and depth of regional and location-specific knowledge, highlighting the need for ongoing research to update and expand the guide’s knowledge.
 
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
 
Specialised skills and knowledge relating to cultural and heritage sites and natural environments are found in other units:
 
·        SITTGDE010B Prepare specialised interpretive content on flora, fauna and landscape

·        SITTGDE011B Prepare specialised interpretive content on marine environments

·        SITTGDE012B Prepare specialised interpretive content on cultural and heritage environments.
 
The skills required to prepare and present information are covered in SITTGDE006A Prepare and present tour commentaries or activities.