Business Process Modelling

Aims and objectives

• Define and describe the concepts and history of business process, business process value, business process improvement, business process reengineering and workflow
• Demonstrate by example the benefits of conceptualising an organisation in terms of its core business processes, and articulating a process architecture that ensures an alignment between processes and strategy
• Compare and evaluate different methods, tools and techniques to identify, model and redesign business processes
• Articulate the transformations and decisions required to convert an 'As-Is' process model into a ' To-Be' model
• Show by example how the introduction of IS/IT-enabled process automation and process improvement can facilitate innovation in contemporary organisations
• Given an organisational scenario, make a recommendation for the deployment of appropriate process improvement technologies and evaluate their impact on the organisation

Teaching methods

Assessment

Generic skills outcomes

Students will be provided with feedback on progress in attaining the following Key Generic Skills:

• teamwork skills
• analysis skills
• problem solving skills
• communications skills
• ability to tackle unfamiliar problems
• ability to work independently

Content

• Business Process Elements, Notation
• Business Process Modelling & Redesign
• Business Process Performance Analysis
• Business Process Automation
• Business Process Improvement
• Business Process Architecture
• Value Chain
• Business Process History
• Business Process Quality