Skip to Content

Certificate IV in Business Sales

TAFE course

  • This information is for local students.
  • This course is not available to international students.
    Am I a You are a local student if:
    you are an Australian citizen, or
    you are a New Zealand citizen (excluding TAFE courses), or
    you are an Australian permanent resident.
    You are an international student if:
    you are not an Australian citizen, and
    you are not a New Zealand citizen (excluding TAFE courses), and
    you are not an Australian permanent resident.
    local or an international student
    ?

Overview

The Certificate IV in Business Sales covers the development of effective sales skills in a wide variety of business contexts. Students will be able to provide sales leadership and guidance to others, however, typically report to a more senior position.
For starting dates for this course, please call 1300 275 794.
DurationUsually completed within 12 months; fast-track part-time program is 6 months (Melbourne CBD campus).
Study modePart-time (day)
Workplace Training
Course codeMMBSB40610
National codeBSB40610
Fees
For information about Swinburne's fees visit the Fees website.

Career opportunities

Possible job titles include: sales representative, business development, small business owner, sales assistant, and sales agent.
Successful graduates may be eligible for articulation into the one of the fast-track diplomas.

Course in detail

On this page: course description, course structure and units of study.

Course description

The Certificate IV in Business Sales covers the development of effective sales skills in a wide variety of business contexts. Students will be able to provide sales leadership and guidance to others, however, typically report to a more senior position.
For starting dates for this course, please call 1300 275 794.

Course structure

To obtain this qualification, competency must be achieved in ten units, including four core units and six elective units.
Workplace program
Structured and contextualised to a particular workplace, upon request, and can include recognition of prior learning, face-to-face workshops, and mentoring.
Traineeships
Employees may be eligible for a traineeship. Study programs for a group of trainees from one organisation can have a contextualised program developed. Individual trainees can attend the fast-track program for professionals.
Fast-track program for professionals
Part-time program of workshops delivered at Swinburne's city campus. For Melbourne CBD campus option, please visit the Fast Track web page.
Dual qualification
For people who are already enrolled in the Certificate IV in Marketing or Certificate IV in International Business.

Units of study

Core units
BSBPRO401A  Develop product knowledge
BSBREL402A  Build client relationships and business networks
BSBSLS407A  Identify and plan sales prospects
BSBSLS408A  Present, secure and support sales solutions
Elective units
BSBSLS501A  Develop a sales plan
BSBMKG401B  Profile the market
BSBMGT405A  Provide personal leadership
BSBITU402A  Develop and use complex spreadsheets
BSBMKG412A  Conduct eMarketing communications
BSBCUS401A  Coordinate implementation of customer service strategies
Other electives available upon discussion with facilitator.

Graduate outcomes

On this page: aims and objectives, career opportunities and graduate attributes.

Aims and objectives

The aim of this course is to develop and refine the skills and knowledge of participants so they will be able to meet and exceed sales targets within a business.

Career opportunities

Possible job titles include: sales representative, business development, small business owner, sales assistant, and sales agent.
Successful graduates may be eligible for articulation into the one of the fast-track diplomas.

Graduate attributes

Graduates will be expected to be able to communicate appropriately and build relationships with clients, work effectively individually and in a sales team, use initiative and gain feedback to further business development, acquire knowledge of products and services, and self-manage and plan to achieve sales targets and objectives.

On this page: pathways, credit transfer and recognition of prior learning

Entry requirements

Pathways

Courses at Swinburne can provide an alternative entry option, or pathway, into further TAFE, undergraduate and postgraduate courses if you don’t meet the entry requirements. For example, successful completion of a Swinburne diploma or advanced diploma provides credits that can advance you to later stages of an undergraduate degree. Certificate level studies can also pathway through to higher level TAFE studies. Whatever your situation, pathways ensure you gain the maximum benefit for previous study – whether at Swinburne or another institution. For more information, please visit the Pathways website.

Credit transfer

Applicants with prior tertiary studies that satisfy part of the academic requirements of a course may be granted 'credit' and/or entry to the course with 'advanced standing'. University policies apply and applicants are assessed on a case-by-case basis. For further information refer to the Credit Transfer website.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is a process where a student may be granted credit or partial credit towards a qualification in recognition of skills and knowledge gained through work experience, life experience and/or formal training. To learn more about RPL and how to apply, please visit the RPL website.

Apply

On this page: how to apply, course fees, scholarships and find out more.

How to apply

Applicants who wish to study this course through an apprenticeship/traineeship, please visit the Swinburne Apprenticeships and Traineeships website.
 
For Melbourne CBD campus option, please visit the Fast Track website.
 
All other applicants apply direct to Swinburne by following the step-by-step process on the How to Apply website.

Course fees

For information about Swinburne's fees visit the Fees website.

Scholarships

For information about scholarships at Swinburne visit the Scholarships website.

Find out more

Submit an Online Enquiry 
Tel: 1300 275 794
Email: study@swinburne.edu.au